# HYPE Boards Help Center

> Help on all things HYPE Boards & Innovation.

## Getting Started with HYPE Boards

- [Choosing your first use case](https://help.viima.com/en/articles/75916-choosing-your-first-use-case.md): HYPE Boards is a very flexible tool. This guide helps you choose your first use case, essential for getting started on the right track.
- [Guided Tour and Demo Videos of HYPE Boards](https://help.viima.com/en/articles/78904-guided-tour-and-demo-videos-of-hype-boards.md): The short demo videos in this article will show you how you can navigate a HYPE board and use some of its key features.
- [Guide to a successful HYPE Boards pilot](https://help.viima.com/en/articles/78892-guide-to-a-successful-hype-boards-pilot.md): Best practices for using pilots to test HYPE Boards, together with your planned processes.

## Features & How-Tos

- [What is Viima score?](https://help.viima.com/en/articles/78494-what-is-viima-score.md)
- [Assessing the business impact of an idea](https://help.viima.com/en/articles/78870-assessing-the-business-impact-of-an-idea.md)
- [Running workshops and brainstorming sessions with Viima](https://help.viima.com/en/articles/78877-running-workshops-and-brainstorming-sessions-with-viima.md)
- [Whitelisting/allowing emails sent by Viima's app](https://help.viima.com/en/articles/78879-whitelisting-allowing-emails-sent-by-viima-s-app.md)
- [Access controls and user rights in HYPE Boards](https://help.viima.com/en/articles/78955-access-controls-and-user-rights-in-hype-boards.md)
- [Access rights](https://help.viima.com/en/articles/78956-access-rights.md)
- [Integrating HYPE Boards with Microsoft Teams](https://help.viima.com/en/articles/78973-integrating-hype-boards-with-microsoft-teams.md): How-to add a HYPE board to Microsoft Teams
- [Adding HYPE Boards to Microsoft 365 app collection](https://help.viima.com/en/articles/78974-adding-hype-boards-to-microsoft-365-app-collection.md): Adding HYPE Boards here can it make it easier for users to find the tool
- [Board templates \(copy board settings\)](https://help.viima.com/en/articles/78985-board-templates-copy-board-settings.md): What are HYPE Boards' templates, and how can \(and should\) they be used?
- [Changing the name of a board](https://help.viima.com/en/articles/78986-changing-the-name-of-a-board.md)
- [Changing your board logo](https://help.viima.com/en/articles/78999-changing-your-board-logo.md)
- [Using Categories](https://help.viima.com/en/articles/79000-using-categories.md): This article explains how categories work on HYPE boards, and how you can make the most out of them for your specific use case.
- [Custom fields](https://help.viima.com/en/articles/79001-custom-fields.md): This article explains what custom fields are, and how to enable, configure and use them.
- [Configuring likes settings](https://help.viima.com/en/articles/79085-configuring-likes-settings.md)
- [Configuring notifications & custom emails](https://help.viima.com/en/articles/79086-configuring-notifications-custom-emails.md): This guide explains how notifications work on a HYPE board, and how admins can configure them to meet your specific communication needs.
- [Configuring user activity points \(leaderboards\)](https://help.viima.com/en/articles/79087-configuring-user-activity-points-leaderboards.md)
- [Creating new board groups](https://help.viima.com/en/articles/79089-creating-new-board-groups.md)
- [Customizing the colors & background](https://help.viima.com/en/articles/79094-customizing-the-colors-background.md)
- [Deactivating users](https://help.viima.com/en/articles/79289-deactivating-users.md)
- [Deleting ideas](https://help.viima.com/en/articles/79291-deleting-ideas.md)
- [Embedding a Viima board to SharePoint](https://help.viima.com/en/articles/79294-embedding-a-viima-board-to-sharepoint.md)
- [Exporting data from your HYPE board](https://help.viima.com/en/articles/79298-exporting-data-from-your-hype-board.md): Exporting data from a HYPE board is easy. These instructions help you find the correct method for your needs.
- [Finding error information from Google Chrome console & network tab](https://help.viima.com/en/articles/79300-finding-error-information-from-google-chrome-console-network-tab.md)
- [Finding error information from Microsoft Edge console & network tab](https://help.viima.com/en/articles/79301-finding-error-information-from-microsoft-edge-console-network-tab.md): Instructions for finding the information needed for a good bug report
- [Finding error information from Mozilla Firefox console & network tab](https://help.viima.com/en/articles/79384-finding-error-information-from-mozilla-firefox-console-network-tab.md)
- [Finding past invoices \(and credit card information\)](https://help.viima.com/en/articles/79387-finding-past-invoices-and-credit-card-information.md)
- [Idea IDs \(unique identifiers\) in Viima](https://help.viima.com/en/articles/78936-idea-ids-unique-identifiers-in-viima.md): Idea IDs in Viima: where to find the ID of an idea, and how to use it.
- [Importing users from a file](https://help.viima.com/en/articles/79414-importing-users-from-a-file.md): Add and invite many people to a HYPE board at once with the help of our user import feature.
- [Integrating Viima with Viva Engage](https://help.viima.com/en/articles/79430-integrating-viima-with-viva-engage.md): Viima can be easily integrated with Microsoft Viva Engage, previously known as Yammer.
- [Inviting users to join your board](https://help.viima.com/en/articles/79431-inviting-users-to-join-your-board.md)
- [Jira integration](https://help.viima.com/en/articles/79446-jira-integration.md)
- [List of users](https://help.viima.com/en/articles/79460-list-of-users.md)
- [Login options](https://help.viima.com/en/articles/79469-login-options.md): An overview of the different login options you can use with Viima.
- [Kanban view](https://help.viima.com/en/articles/80973-kanban-view.md): Using Viima's Kanban view to support idea implementation, ad-hoc prioritization, and a better overview of your process.
- [Merging ideas on the board](https://help.viima.com/en/articles/79470-merging-ideas-on-the-board.md)
- [Message Banner](https://help.viima.com/en/articles/80972-message-banner.md): How to configure and use HYPE Boards' Message Banner feature.
- [Modeling your process with statuses](https://help.viima.com/en/articles/79471-modeling-your-process-with-statuses.md)
- [@Pinging users on ideas](https://help.viima.com/en/articles/79473-pinging-users-on-ideas.md)
- [Re-sending invites for users that haven't yet logged in](https://help.viima.com/en/articles/79474-re-sending-invites-for-users-that-haven-t-yet-logged-in.md)
- [Scheduling reports & data exports](https://help.viima.com/en/articles/79476-scheduling-reports-data-exports.md): HYPE Boards allows you to schedule reports to be at regular intervals via email. This guide explains how this feature works.
- [Setting people to be responsible for ideas](https://help.viima.com/en/articles/79477-setting-people-to-be-responsible-for-ideas.md)
- [Setting up AD FS SSO for HYPE Boards](https://help.viima.com/en/articles/79478-setting-up-ad-fs-sso-for-hype-boards.md): HYPE Boards can be used with SAML-based IdPs, such as AD FS. This guide details the configuration for a given HYPE board.
- [Setting up and using idea pre-moderation](https://help.viima.com/en/articles/79479-setting-up-and-using-idea-pre-moderation.md): Idea pre-moderation is very useful for ideas with sensitive or confidential information, or if you are concerned about IPRs.
- [Setting up idea evaluation](https://help.viima.com/en/articles/79484-setting-up-idea-evaluation.md)
- [Setting up impact assessment of ideas](https://help.viima.com/en/articles/79506-setting-up-impact-assessment-of-ideas.md)
- [Setting up Microsoft login \(Entra ID\) SSO with HYPE Boards](https://help.viima.com/en/articles/79507-setting-up-microsoft-login-entra-id-sso-with-hype-boards.md): Microsoft login \(previously known as Azure AD/Office 365 login\), is the most common enterprise SSO method used by HYPE Boards' customers.
- [Setting up Okta SSO for Viima](https://help.viima.com/en/articles/79508-setting-up-okta-sso-for-viima.md)
- [Setting user roles](https://help.viima.com/en/articles/79509-setting-user-roles.md)
- [Sharing of ideas](https://help.viima.com/en/articles/79510-sharing-of-ideas.md)
- [A shortcut icon for the Viima web app on a mobile device](https://help.viima.com/en/articles/79512-a-shortcut-icon-for-the-viima-web-app-on-a-mobile-device.md)
- [Size, position, & transparency of ideas](https://help.viima.com/en/articles/79513-size-position-transparency-of-ideas.md): Learn how the trending effect works in Viima's bubble view, as well as how to configure it to meet your needs for visualizing ideas.
- [Sorting ideas on the board](https://help.viima.com/en/articles/79515-sorting-ideas-on-the-board.md)
- [Troubleshooting Microsoft \(Entra ID\) login](https://help.viima.com/en/articles/79516-troubleshooting-microsoft-entra-id-login.md): Instructions for troubleshooting login issues with Microsoft accounts \(previously known as Azure AD/Office 365\)
- [Turning off the ability to add ideas, like or comment](https://help.viima.com/en/articles/78938-turning-off-the-ability-to-add-ideas-like-or-comment.md)
- [Updating Your Welcome Message](https://help.viima.com/en/articles/79517-updating-your-welcome-message.md): This article describes how to create a welcome message for a HYPE board board, a powerful method to communicate your goals and purpose
- [User restrictions](https://help.viima.com/en/articles/79519-user-restrictions.md)
- [Using idea evaluation](https://help.viima.com/en/articles/79523-using-idea-evaluation.md)
- [Using impact assessment of ideas on the board](https://help.viima.com/en/articles/79527-using-impact-assessment-of-ideas-on-the-board.md)
- [Using tags to classify ideas](https://help.viima.com/en/articles/79531-using-tags-to-classify-ideas.md)
- [Using the analytics dashboard](https://help.viima.com/en/articles/79535-using-the-analytics-dashboard.md)
- [Using the evaluation dashboard](https://help.viima.com/en/articles/79538-using-the-evaluation-dashboard.md)
- [Views on Viima boards](https://help.viima.com/en/articles/87065-views-on-viima-boards.md): Boards have 3 alternative views to support different kinds of use: bubble, list, and, Kanban. Switching between the views is quick & easy.
- [List of Workflow Automation Actions](https://help.viima.com/en/articles/81311-list-of-workflow-automation-actions.md): This article provides an overview of the different types of actions possible with workflow automation, along with available options.
- [How to create a new board](https://help.viima.com/en/articles/79412-how-to-create-a-new-board.md)
- [Workflow Automation](https://help.viima.com/en/articles/94280-workflow-automation.md): Flexible & powerful business rules engine that lets you enforce processes and automate recurring or repetitive tasks – here's how it works.
- [Adjusting email notification preferences](https://help.viima.com/en/articles/110380-adjusting-email-notification-preferences.md): This guide explains how users can adjust their personal email notification preferences to stay up to date with relevant updates
- [Importing ideas into a HYPE Board](https://help.viima.com/en/articles/150135-importing-ideas-into-a-hype-board.md): This guide details how you can import ideas to your boards via the Ideas section in the admin portal
- [Navigating and structuring your organization dashboard](https://help.viima.com/en/articles/176009-navigating-and-structuring-your-organization-dashboard.md): This article details HYPE Boards' search, filter and board group functionality to browse and structure your organization dashboard
- [Setting up SAML2.0 SSO with Microsoft Entra ID](https://help.viima.com/en/articles/213729-setting-up-saml2-0-sso-with-microsoft-entra-id.md): For Microsoft Entra ID customers, it is also possible to use a SAML based SSO with HYPE Boards
- [Moving ideas between boards](https://help.viima.com/en/articles/218394-moving-ideas-between-boards.md): This article details how to move ideas between boards and how to keep track of their movement
- [Adding and editing idea creators](https://help.viima.com/en/articles/237317-adding-and-editing-idea-creators.md): This article details how you can add and edit idea creators on HYPE Boards
- [Customizing submission field placeholders](https://help.viima.com/en/articles/454725-customizing-submission-field-placeholders.md)
- [Adding HYPE Boards to your Mobile Phone's Home screen as a Progressive Web App](https://help.viima.com/en/articles/469986-adding-hype-boards-to-your-mobile-phone-s-home-screen-as-a-progressive-web-app.md)
- [Idea activity log](https://help.viima.com/en/articles/517139-idea-activity-log.md)
- [Configuration and Board Event logs](https://help.viima.com/en/articles/518117-configuration-and-board-event-logs.md)

## Frequently Asked Questions

- [Can I export the data in HYPE Boards?](https://help.viima.com/en/articles/78493-can-i-export-the-data-in-hype-boards.md)
- [Can I see what the different users have done on the board?](https://help.viima.com/en/articles/78909-can-i-see-what-the-different-users-have-done-on-the-board.md)
- [Does HYPE Boards support multiple languages, and if so, which?](https://help.viima.com/en/articles/78915-does-hype-boards-support-multiple-languages-and-if-so-which.md)
- [Do you support Microsoft AD \(Active Directory\) authentication?](https://help.viima.com/en/articles/78916-do-you-support-microsoft-ad-active-directory-authentication.md)
- [Do you support Single Sign-on \(SSO\) for logging in?](https://help.viima.com/en/articles/78919-do-you-support-single-sign-on-sso-for-logging-in.md)
- [How do I measure the ROI from using HYPE Boards?](https://help.viima.com/en/articles/78921-how-do-i-measure-the-roi-from-using-hype-boards.md): What is the payback time and ROI for implementing HYPE Boards, and how do I measure those?
- [How do I use the HYPE Boards app on mobile devices? \(iOS, Android\)](https://help.viima.com/en/articles/78923-how-do-i-use-the-hype-boards-app-on-mobile-devices-ios-android.md)
- [How is Data Security & Privacy managed at HYPE Boards?](https://help.viima.com/en/articles/78872-how-is-data-security-privacy-managed-at-hype-boards.md): Application level, physical and server-level data security at HYPE Boards.
- [How long does it take to launch HYPE Boards?](https://help.viima.com/en/articles/78930-how-long-does-it-take-to-launch-hype-boards.md)
- [How to create a positive and proactive company culture?](https://help.viima.com/en/articles/78931-how-to-create-a-positive-and-proactive-company-culture.md)
- [How to get people to take responsibility for developing their ideas?](https://help.viima.com/en/articles/78934-how-to-get-people-to-take-responsibility-for-developing-their-ideas.md)
- [How to motivate people to participate in the ideation process?](https://help.viima.com/en/articles/78935-how-to-motivate-people-to-participate-in-the-ideation-process.md)
- [What authentication methods do you support logging in?](https://help.viima.com/en/articles/78941-what-authentication-methods-do-you-support-logging-in.md): Supported authentication and Single-Sign On \(SSO\) options in HYPE Boards
- [What happens when there are a lot of ideas on a single board?](https://help.viima.com/en/articles/78942-what-happens-when-there-are-a-lot-of-ideas-on-a-single-board.md)
- [What is a HYPE Boards implementation project like? Do you offer assistance in launching or using HYPE Boards?](https://help.viima.com/en/articles/78944-what-is-a-hype-boards-implementation-project-like-do-you-offer-assistance-in-launching-or-using-hype-boards.md)
- [What is needed from the user to use the software?](https://help.viima.com/en/articles/78945-what-is-needed-from-the-user-to-use-the-software.md)
- [What kind of integrations does HYPE Boards support?](https://help.viima.com/en/articles/78946-what-kind-of-integrations-does-hype-boards-support.md)
- [Who can see the data in HYPE Boards and who can participate in ideation?](https://help.viima.com/en/articles/78949-who-can-see-the-data-in-hype-boards-and-who-can-participate-in-ideation.md)
- [Who is eligible for customer support?](https://help.viima.com/en/articles/78950-who-is-eligible-for-customer-support.md): What kind of customer support do you offer, and for whom?

## Use Cases & Board Templates

- [Running an idea challenge \(for example to cut costs\)](https://help.viima.com/en/articles/78893-running-an-idea-challenge-for-example-to-cut-costs.md)
- [Collaborative strategy process](https://help.viima.com/en/articles/78880-collaborative-strategy-process.md)
- [Continuous improvement](https://help.viima.com/en/articles/78881-continuous-improvement.md)
- [Agile Board](https://help.viima.com/en/articles/377915-agile-board.md)
- [Continuous Discovery Board](https://help.viima.com/en/articles/378009-continuous-discovery-board.md)
- [Design Sprint](https://help.viima.com/en/articles/378031-design-sprint.md)
- [Jobs to be Done \(JTBD\) Board](https://help.viima.com/en/articles/380634-jobs-to-be-done-jtbd-board.md)
- [AI Use Cases Board](https://help.viima.com/en/articles/499037-ai-use-cases-board.md)

## Release Notes

- [2025-06-02 - HYPE Boards Rebranding, New Idea view and HYPE Projects integration](https://help.viima.com/en/articles/323069-2025-06-02-hype-boards-rebranding-new-idea-view-and-hype-projects-integration.md)
- [2025-02-02 – HYPE Suite, workflow automation improvements & more](https://help.viima.com/en/articles/267532-2025-02-02-hype-suite-workflow-automation-improvements-more.md): Release notes for changes done in early 2025
- [2024-11-10 - Linked Ideas, Idea co-creators and data export improvements](https://help.viima.com/en/articles/239136-2024-11-10-linked-ideas-idea-co-creators-and-data-export-improvements.md)
- [2024-03-24 - Improved Welcome Message, Email Notifications & more](https://help.viima.com/en/articles/149935-2024-03-24-improved-welcome-message-email-notifications-more.md)
- [2023-10-30 – Workflow Automation & more](https://help.viima.com/en/articles/106393-2023-10-30-workflow-automation-more.md)
- [2023-08-20 – Message banner for boards](https://help.viima.com/en/articles/89618-2023-08-20-message-banner-for-boards.md)
- [2023-07-09 – UX Refresh, Kanban & More](https://help.viima.com/en/articles/79673-2023-07-09-ux-refresh-kanban-more.md): Viima's July 2023 release is one of our biggest ever: Kanban view, major UX refresh, and a lot more!
- [2023-04-17 – Admin Portal UX update](https://help.viima.com/en/articles/79668-2023-04-17-admin-portal-ux-update.md): This update brings a major UX update to our admin portal, and adds a new board template for brainstorming sessions
- [2023-01-23](https://help.viima.com/en/articles/79667-2023-01-23.md)
- [2022-11-13](https://help.viima.com/en/articles/79665-2022-11-13.md)
- [2022-10-28](https://help.viima.com/en/articles/79666-2022-10-28.md)
- [2021-12-14](https://help.viima.com/en/articles/79664-2021-12-14.md)
- [2021-07-01](https://help.viima.com/en/articles/79663-2021-07-01.md)
- [2021-03-11](https://help.viima.com/en/articles/79662-2021-03-11.md)
- [2021-01-12](https://help.viima.com/en/articles/79661-2021-01-12.md)
- [2020-11-10](https://help.viima.com/en/articles/79660-2020-11-10.md)
- [2020-09-18](https://help.viima.com/en/articles/79659-2020-09-18.md)
- [2020-08-20](https://help.viima.com/en/articles/79658-2020-08-20.md)
- [2020-06-08](https://help.viima.com/en/articles/79657-2020-06-08.md)
- [2020-04-06](https://help.viima.com/en/articles/79656-2020-04-06.md)
- [2020-01-28](https://help.viima.com/en/articles/79655-2020-01-28.md)
- [2019-12-09](https://help.viima.com/en/articles/79654-2019-12-09.md)
- [2019-07-16](https://help.viima.com/en/articles/79653-2019-07-16.md)
- [2019-06-14](https://help.viima.com/en/articles/79652-2019-06-14.md)
- [2019-04-01](https://help.viima.com/en/articles/79651-2019-04-01.md)
- [2019-02-05](https://help.viima.com/en/articles/79650-2019-02-05.md)
- [2018-10-01](https://help.viima.com/en/articles/79649-2018-10-01.md)
- [2018-09-03](https://help.viima.com/en/articles/79648-2018-09-03.md)
- [2018-07-03](https://help.viima.com/en/articles/79647-2018-07-03.md)
- [2018-06-06](https://help.viima.com/en/articles/79646-2018-06-06.md)

## For Developers

- [API Overview for Developers](https://help.viima.com/en/articles/79645-api-overview-for-developers.md)
- [Authentication for Viima's APIs](https://help.viima.com/en/articles/79630-authentication-for-viima-s-apis.md): How to authenticate your user with our APIs.
- [API Usage Guidelines](https://help.viima.com/en/articles/79629-api-usage-guidelines.md)